Rosenfeld and Morville once mentioned “Information architecture involves the design of organization, labeling, navigation, and searching systems to help people find and manage information more successfully.” (Rosenfeld and Morville) Information architecture defined as term used to describe the structure of a system (Barker, 2005) is very important to on online marketers because effective information architecture [...]
September 30, 2008
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“The customer has a different perception of the web channel level of service from that of the service provider. The service provider measures what matters for infrastructure management, diagnosis and troubleshooting”, said in “The Web Channel Customer Experience – Measuring What Matters”. (http://209.85.173.104
/search?q=cache:nltSZPVkKjAJ:pfwebmon.com/Cyclik%2520Whitepaper%2520-%2520Customer%2520Experience%2520Measure%2520What%2520Matters.pdf+Measure+Web+Channel&hl=zh-CN&ct=clnk&cd=2) To understand customers more and how well websites work, it is very [...]
September 25, 2008
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This week we discuss about online privacy. Through a research, 73 percent Canadian over 16 use internet for personal reasons. People use internet for shopping, banking, making friends and so on. As more and more people have used internet to shopping or banking, personal privacy has become a very important thing people care about.
A [...]
September 13, 2008
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September 3, 2008
Categories: Uncategorized . . Author: andyonly . Comments: 1 Comment